Though I like people, I am in no way what most would call a “people person”. Regardless of my profession, circumstances and/or other times I may be forced to be in direct contact with the general population (or the percentage of the population) I would not normally subject myself to willingly. I do find that I am able to possess an amazing amount of will-power of keeping my mouth shut. Even during moronic, snide and what could be considered borderline phobic comments and actions . What can I say? I’m all grown up (or perhaps beginning to understand the need to consider my reputation to seem pc). Haha.
Here’s the rub. Though I understand that every single person on this planet has their own opinions (insert the simile of a**holes and opinions here), isn’t there still supposed to be a level of respect that we grant to others? Or am I the only one who was raised that way?
I like to observe people and their reactions to others. It could be due to my social psychology roots or maybe it goes back to my borderline stalkerish nature. Regardless, I find it interesting to see people at their true nature. Where would that be? I’m so glad you asked, those places would be at retail stores and restaurants.
So, my dear freaders I am going to introduce a new line of posts that are meant to both entertain and soothe those out there in the retail world. I would love to hear your experiences as well.
***I should definitely give my disclaimer that any advice I give to those customers and/or clerks should be seen as entertainment or you may find yourself without a job or in jail. Please choose your reactions better than what I am suggesting.***
Case#1- The Tosser.
Yes, I’m talking about the customers who, regardless of the fact the clerk has their hand extended to retrieve the money for the purchases that are being made, insists on throwing and/or tossing the change and cash towards the clerk. Or even better, insists on looking the clerk directly in the eye and placing the money on the counter instead of their outstretched hand.
My advice for the clerk/cashier:
Continue to stand with your hand extended and palm open. If the customer stares at you uncomprehending, gesture to the money on the belt/counter then gesture to your hand and smile (albeit, you should probably be sure the smile is not borderline a snarl… of course). Usually the first attempt of this maneuver only results in confusion, so be sure to repeat at least 3 times in order to get your point across. If this fails to work, collect the payment from the belt/counter as slowly as possible and then put the change and/or receipt in the same place as where the cash had previously been. If the customer seems perturbed do not fret, smile and remember to thank them for shopping with your store that day.
My advice for the customer:
Honestly, what is there to complain about? They gave you the change, thanked you for the business and even smiled. Can you imagine the type of person who is going to call in a complaint due to the fact they received their change in the same place they laid their money? Here’s a clue: It is extremely rude in any region of the USA to purposely ignore someone and put money on a counter. The signal that is being sent is that you feel you are superior, and considering the fact you seem to be shopping at that location proves you are, in fact, not superior to anyone. Welcome to the real world.
That concludes the first installment of this new series, I hope you all will write me and tell me a few situations you may have witnessed or even been through yourself.